Delivery driver ( Andrew ) must not have had any customer service training, very rude person, left an old pallet at roadside outside of property, he stood and watched while I lifted a 65kg item and refused to help, even when he didn't have to go indoors. I even put the old pallet on the van for him and he took it back off, its still lying at roadside where he left it, I had to forward the CCTV on to get someone to get it moved. God help this company if they are all like him. Even the person I spoke to on the phone knew exactly who I was on about when leaving feedback, so he must be a regular when it comes to complaints.