I was overcharged on 1st Jan. Made a call on 3rd & told money would be back within 4 working days. Made more than 5 calls on 17th as no refund made. Customer service manager Phil has appaling customer service. He told me on 17th i would have to wait upto another 14 days...... 1 out of 10. Customer advisor Patrick is the only person there that can deal with a problem. 10 out of 10. Well done Patrick
7 years ago
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