HORRIBLE. I DISCUSSED WITH JILL TO ORDER 3 PAIRS OF SHUTTERS. WHAT ARRIVED PER NOW THE ORDERED PROCESSED WAS ONE PAIR, WHICH HAS CAUSED ME AN EXPENSIVE DELAY. I CALLED IN THINKING ES BELIEVED THE CUSTOMER IS ALWAYS RIGHT. WHAT I MET WITH WAS A MILITANT AMANDA WHO HAD EVIDENCE I ONLY ORDERED ONE PAIR, WHICH WAS WHAT THE FINAL RECEIPT SAID IN A FONT I COULDN'T READ AND I HAD ALREADY ASKED FOR 3 AND RECEIVED A QUOTE FOR 3 SO INNOCENTLY THOUGHT IT WAS STILL 3 SINCE NO ONE TOLD ME EXTERIOR SWITCHED IT TO 3. AMANDA REFUSED TO BELIEVE ME AND DID A LOUSLY SEARCH FOR EVIDENCE. AND REFUSED TO BELIEVE ME AND SO HER SUPERVISOR KEN BECAME INVOLVED AND WHEN I HAD PROOF OF THE ORIGINAL QUOTE CALLED ME AN UNKIND NAME. MUCH PREFER TO GIVE THE BUSINESS TO YOUR COMPETITOR. OVERALL RUDE, INSULTING AND KEN AND AMANDA WERE WRONG. QUOTE 103398