I ordered a picture of my parents with their grandchildren. When they sent me the digital copy it was appalling, I refused it saying I didn't want any ammendments and just a refund. I asked for a refund after I researched the company some more and discovered 100s of people who have been ripped off. They say they will do ammendments then dont and just send the original the customer then doesn't have a leg to stand on as they have the goods. I emailed 7 times stating I didn't want ammendments and a refund then opened a pay pal claim only to be told as it was personal goods my transaction wasn't covered by pay pal so no refund. I am now furious especially since I recieved the crappy picture today. I will be taking this further and wont stop until I get a refund. Avoid this company, the customer service is shocking and they seem to be getting away with ripping people off.