This was the worst experience I’ve ever had. I ordered flowers on December 11 to be delivered on December 26th for my friend’s birthday. It was very important that it arrive on time for her birthday because she is always forgotten on her day. The plant did not arrive on the 26th. I called and the person said it would be delivered the next day with an apology note. It wasn’t delivered on the 27th. I called again and this time they offered a $10 gift certificate. The plant was not delivered. I’m the 29th I called again. This time the person I spoke with followed up with the florist and emailed me. The plant was delivered but looked nothing like the picture. I was so embarrassed and disappointed. This plant cost me $62! I will not be using this service ever again!