If I could leave ZERO stars, I certainly would. I am a Service Coordinator in the KC Metro area and I service Senior citizens. I spoke with a rep name Andre Schneider, he wanted permission to come into one of the senior living properties that I serve. I specifically and clearly told him that I would do some research on this company and get back with him to let him know IF he could come to the property. Much to my surprise, Andre TOTALLY ignored what I told him and came to the property anyway - WITHOUT my permission then pretended as though he did not recall the conversation, SMH! I will also be calling my local better business office to report them. This company, this rep is trying to bully his way into our properties. If they come on any of our properties again, we will call 911 and charge them with trespassing!