We are extremely happy with John Brooks' service and knowledge on Medicare. He provided direction and filled out our forms for the Medicare supplement plans and made certain that our start date for coverage was on time for our timeline. He provided step by step direction on what we needed to have completed for our next meeting. He made certain to explain the plans and listened to what our needs were and did not try to steer us into a plan that did not suit us. I highly recommend him for all your Medicare needs. We most certainly will pass his name on to friends that are retiring. Thank you so much John for making an arduous and at times tumultuous process so simple. Excellent Service.