I learned about Chapter on the National Council on Aging web. Retirement and Medicare are some of the biggest decisions we'll make and can be overwhelming and confusing. I was planning to retire soon and have been gathering as much information as possible to help my husband and I make the right decision on Medicare. I called and Seth answered. He is polite, professional, and very knowledgeable, and patiently answered all my questions. He talked through the pros and cons of what I was thinking without pushing me towards a certain direction or decision. I then called the insurance company I wanted to use but found Seth at Chapter to be much more helpful. He guided us through the process and it couldn't have been easier! Thank you, Seth!