The worst company I have ever dealt with. We successfully claimed back money we’d paid for parts via our banks chargeback scheme. This was awarded to us on the basis that Go Assist was in breach of contract for failing to deliver the parts and repair the machine within a reasonable able timeframe. NOW, they are pursuing us via a debt collector for the £288!! Outrageous way to treat customers. We have been so stressed by this company for over nine months and they continue to bully us via any method available. DO NOT USE!! And if you’re in a similar situation, please please complain to Trading Standards and the Financial Ombudsman.