Took 5 weeks for my American Fridge Freezer to be fixed .The first part the engineer fitted was faulty .He first came out 2 weeks from my booking The new part came in a few days later but engineer didn’t come out until over two weeks later .The pushy sales person at the start told me they had a 48 hour turnaround that’s what sold it to me even though it was pricey .I got no satisfaction when I complained about the length of time I had to wait .Sales people should not be misleading people about turn around times when they know it ain’t going to happen .I will not be recommending this firm to anyone .They have you over a barrel as they take your money when they take the booking and then wash their hands of you .Disgraceful customer service causing a lot of stress.I had to buy an extra freezer as it took so long