Absolutley Pathetic.
Wiper motor purchasdd, fitted but worked in reverse. Drove back to GSF Indian Queens to show / proove the motor was in wrong direction (no wipers in the rain), Dale refused to come and see it, said part must be in original box before he would look into the problem. Returned home , removed and returned the motor in the box. Dale said it is the correct motor as recommended by Nissan. After 20 minutes of staff fiddling to find a switch to reverse the polarity, i was told i should put the motor back in and fiddle the car electronics with special equipment that usually only a mechanic would have.
By this time is was very unimpressed and said I wanted to return the motor. Because I had it delivered, I was told I would have to take it home, complete the return on line, and when there was a response, I would need to bring the motor back!!
I live 8 miles 20 mins away, so 3 trips is 48miles and 2 hours of my time wasted.
I have now ordered the part through Autodoc who are far more professional, and the motor states it is for a right handed vehicle. I will not use GSF again, and will persuade my friends to also use Autodoc in future.
2 months ago
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