They actually deserve two different ratings. 5 stars for great communication and first order got thru but the last 2 did not. The reason for my 1 star is that I paid with my debt card and I don’t understand why they just can’t refund the amount back. Instead they send me a list of things they need from me like my bank name my account number and address and there are other things on there they also need from me. Below is what they need from me. If I paid you with a debit CC then you should refund the same way back and not ask for all of this info. By the way my 3rd order is in customs right now and probably not coming either. On my first order all the seeds were great except for the 5 blue dream seeds. They all failed to germ and grow. Very disappointing.