Seeds didn’t come. Waited the 35days. Emailed them order 990274
First response -24/10/22- asked if I wanted resent or refunded even through my initial email advised refunded.
I responded 25/10/22 - with refund please
Herbies - 26/10/22- asked for my PayPal and advised this would be quickest option.
I responded with PayPal email on 26/10/22
I have heard nothing since
I emailed on 1/11/22- asking if my last email was received
Nothing. So it went from emailing me every other day to nothing in over a week.
in my experience Herbies do not honour their policies, their customer service is ignorant to customers enquiries and you may as well throw your money in the bin than to give it to herbies.
My next step is to go to the department of fair trading with multiple anonymous emails advising of herbies fraudulent practises.
I probably won’t get my money back but they will no longer be able to trade in australia and scam Australians.
Disgusted in their ignorance. These guys are scammers!
1 year ago
Herbies Seeds has a
4.4
average rating
from
5,365
reviews
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