I still have the same problem after receiving my order #1026040, and I sent a message to your supporter before on 8/1/23, and I received a response today after 11 days without any solutions, and I responded to them anyway, and it seems that I will wait another two weeks In order to get another response, I don't know what the response will be either. … I do not have time and I need to start planting this month and during this period of waiting for customer service to answer my problem I made an order from the seedsman company and now they are growing very well. I am really amazed at the length of time it takes for customer service to respond. Uploaded a picture below from my previous complaint.