Disappointed overall. Didn’t think email with arrival/departure information provided was clear. Booked “wider spaces car park 2” but had to walk to car park 1 for the bus, and noticed spaces seemed at least as big. On return journey we were dropped in car park 1 and had to walk back to 2. On arrival no number plate recognition so needed to take a ticket and on departure had to press intercom button and wait to be let out. Only 1 bus doing transfers so took longer than advertised and was so busy that at each stop we had to get off to allow people from the back of the bus to exit, then get back on to continue to our stop. However, was very grateful to the driver for collecting us all and being patient.