Susan
ZERO STARS...….purchased cancellation waiver which was ignored when I cancelled my booking. At the start they acknowledged refund within 30 days by email. Later retracted and sent voucher which is worthless to me as I wont be booking again. Have reported them to Gov.uk CMA ASA TS CAB RESOLVER and now ATBA involved. Reviewed on Trust Pilot . Started a chargeback and have my case ready for small claims court should they decide to appeal. Booking re 430QI. NO REFUND RECEIVED.
3 years ago
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