This is a real scam This is a terrible company which scamming over customer. I booked an airport pickup service at 7pm, waited till 7:50pm but driver wasn’t there at arrival and their own customer service could not locate the driver. I was then advised by customer service to get a public taxi and claim for the fare. Sent over the receipt but was refused for payment. Reason was driver arrived after I left. Evidences showed by driver was parking ticket he got from car park at 7:57pm (after i left on advised by their own customer service), and phone called me record at 8:50pm. Investigation team from this company said these two evidences were suffice to prove the driver did his job! Well, in their booking they said the waiting time was 45min from pick up time booked. I booked 7pm. Investigator refused to look the case sensibly! This is most terrible private pick up company.