HolidayTaxis.com dumped me at the airport Booked airport transfer for Prague airport at 1:15pm. The plane took longer than usual to disembark and Czech border control took close to an hour to pass through. By the time I came out there was no pick-up sign or driver waiting for me. I searched for around 1/2 hour, in an airport I have never been to, just to make sure that the driver wasn't somewhere else. Then I called their support line, first to Germany and at the end to their London HQ. By the time someone finally attended to my call, they blamed me for staying inside the controlled area for too long, and took too long to reach out to them when I couldn't find the driver. There has been no refund, no apology, but only putting the blame on the customer. Use them only if you think you can push around airline and customs so as to catch the driver in time.