We booked our transfers and then moved from our hotel to a villa. I called the office to confirm new pick up address, all was confirmed over the phone and showed the amendment online on their booking system. I received a text message to confirm new pick up time and address and then the evening before our flight I received an email to say we were getting picked up at our previous address! Called the office, spoke to the manager who said we would need to book a local taxi! They had changed the address back to our previous hotel! Absolutely no attempt was made to rectify the situation, just kept repeating we would need to book local taxi, even though we had confirmation. We have 3 children, one of which is 4 months old and we've now to attempt to get a local taxi for 8am to get us to the airport for our flights. Absolute disgrace!