Ok, just to follow up as promised. Well as expected, HolidayTaxis did not respond within the 28 day response period (yes 28 days). So, as stated before, this company is absolutely horrible. They obviously don’t care about customer satisfaction, so buyer beware. Please think twice before using this company, as I will never use this company again. Bad service, clearly unprofessional, and no response to clear issues with their service. If you say you’re going to respond to my email, then please be professional and respond. I expected a standard response “we’re sorry for your inconvenience...but”, but I didn’t even get that....to funny! Please shop elsewhere, this is just a front company that subcontracts all the work to drivers they don’t even know...protect your family!