I love your products, the quality is there and I have been enjoying your bedsheets selection since 2016 - That's why my last order experience with I Love Linen was so disappointing. I ordered an entirely new bed set in the Ochre (which we love) I also ordered some new White King Pillow Cases and a new Warm Grey Fitted Sheet (to go with our existing sets). I was told that the white pillowcases were currently out of stock but I could have the remaining items shipped. Only the ochre bed set arrived. I've now been informed a month after my original order that the Warm Grey Fitted Sheet has been discontinued - I was given an option to pick another item or request a refund. I saw on your website that there were still 50cm versions of the fitted sheets available (my order was for the 40cm) - I requested the 50cm Version for the sheet but was told it would cost an extra $30 with no discount, even though there has been a delay on these items. I've now requested a full refund on all the remaining items (which for some reason will take another 10 days) I'm very disappointed that you have discontinued the warm grey fitted sheet range and that you couldn't offer any kind of discount considering the time and inconvenience caused. I was a very happy customer up until this order and I don't think I will be using I love linen again.