A quick update on my previous review here. IMix Concrete Team called me after my last update and claimed that they used a third party/concrete pump company to fulfill this order and they totally failed on this occasion, but refused to take a responsibility for the underperforming. Therefore, IMix Concrete confirmed that as a goodwill gesture they will reimburse me for this with a certain amount. They have asked for my bank account details and confirmed that a payment will be sent over soon, and that they will notify me once done. Two days after, I have received nothing and still awaiting the payment and response! I’ll update here as soon as I got anything from them.