We ordered a rug for our family room on 2/17/2021 and received it today, 5/27/2021. There was a delay in the delivery but we were kept apprised of the order status by Incredible Rugs, which we appreciated. But, now, we have a huge problem. Upon unrolling the long awaited rug, lo and behold, it’s not the rug we ordered! It is nowhere close to the design we picked. In fact, the design is highly unappealing to us. It is such a fiasco that we have to roll up and move this wrong heavy rug. I have emailed and left a voice message with the company. I look forward to a swift resolution in correcting this problem.