Customer Service
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still waiting for rug...ordered 2/ stock item being delivered 3/12?????????????? really????????????? unacceptable customer experience
Helpful Report
Posted 1 year ago
I'm sorry about the delay on your order, Lenny. Most of our warehouses ship in 1-3 days, but certain rugs (Loloi rugs) have been running behind schedule lately. They tell us they will be back to normal ship times this week. Thanks for hanging in there. I'm confident you will find the rug to be worth the wait.
Posted 1 year ago
Incredible Rugs and Decor is rated 4.77 based on 1,230 reviews

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Alice, Customer Support

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