I ordered them, told me no problem, sent me the kit, as this point, very impressed, customer service at this point, no problem, did the moulding, sent in the photos, then to tell me they couldn't do them, but oh were charging you £75 admin fee, what the hell, not I get you may want a small fee, even £20, but £75 for something you have now decided can not produce, for nothing, read the small print they told me, the customer service went down hill from this point, not interested at all, and since I have not even had a phone call or email, nothing regarding the matter, and refund, just oh £75 admin fee, or if they have now cancelled my card, nothing, so to me, I would double check before you pay any money up front, ask if you can send photos first, of your teeth, that they can do it. What annoyed me, they show videos, of people with as little as a couple of teeth, a I still have teeth, with a few missing, yeah there very small set of teeth, so to me, I after wonder if the videos on you tuber are not faked, because they make money for doing nothing