says im unsuitable for their product. and i could receive a partial refund? Partial??? I've been saving for these for over a year on hope they would change my life!!!!!! I have seen people using your product with worse teeth than mine. one with all four front teeth missing. I meet the criteria for their smile suitable diagram on their website. FALSE ADVERTISING!! I'M EXTREMELY UPSET. this is honestly BS! I cannot believe this. and your only going to give me a partial refund? no that's completely unacceptable. thieves. this is so ridiculous. maybe you should ask customers to send you a picture of their natural teeth before sending them impression kits. so that people don't lose time and money. oh wait that doesn't benefit you guys does it? crooked as hell.