I literally cancelled this order minutes after purchasing! They refuse to issue refund and CS is saying a manager will cancel my order in 30 days and i will get a full refund. From what i have read in the reviews from other customers on the company is this is a game they play. Also they are NOT in the USA they have a small office in Chicago but this company is NOT local to USA. Buyer Beware! This should have been a simple refund situation since no product was shipped before canceling. I received a cancellation ticket # in an email and they still wont refund. They are dishonest and sick! Buyer Beware!