Interparcel are THE worst courier booking company. We have proof of a driver forging a customer's signature to say a parcel was delivered, which has now been classed as lost and another parcel that was lost, which they denied had been collected from our premises; until we provided proof on our CCTV. A parcel going to Italy was delayed; we were not informed and now have to pay AGAIN to have it delivered. Their excuse is that we should have tracked the parcel; which is totally impractical, given that we are trying to run a business. They dismiss any complaints and could not care less. I would not use them again, I'd rather deliver the parcel myself!