2002 Chevy Silverado 1500 4.8L V8 4L60E 2WD ext cab 6.5 bed 412000 miles replacement instrument cluster front face plate shattered, some backlights inoperable, intermittent inoperable gauges. quick online search I found ISS Automotive Solutions. Price was in line with their competitors with ISS being slightly cheaper and here's the catch, WITH NO CORE CHARGE, (with return of old cluster within 30 days). Placed the order late Sunday night and they shipped it Monday morning and I received it on Wednesday in perfect condition. Installed it and everything worked and my mileage was programmed in it ready to go. packaged up the old cluster using same box new cluster was shipped in and using the prepaid shipping label ISS supplied I had confirmation core was returned and the warranty was activated by Monday the following week. took truck on a 2 week 2500 mile trip around New England with no problems at all. I highly recommend ISS Automotive solutions. excellent service and products.