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Allison
If I could rate 0 stars I would. Horrible service. I originally signed up back in March 2024 and got charged for the consultation, and then charged for the medication for two months after that. I Never did anything with the consultation and never had anything sent to me, I did not use any medication. They are refusing to refund my money on products I was never received. I have emailed twice referring to my issue, both replies are basic genetic replies- talking about how I won't be filled and they are not able to confirm if insurance will cover medication. Something I didn't even bring up in my emails. this is becoming ridiculous that a company that is based on helping people are refusing to resolve problems. I never agreed to donate 84 dollars a month. Avoid sequence. I couldn't even say if the product works, I was just getting charged by them and never received anything from them.
10 months ago
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Sequence has a 3.1 average rating from 398 reviews

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Alice, Customer Support

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