Wrong work completed. Overcharged. Fitted incorrectly left unsafe to drive. Managers resolution was to take old part to he welded on by a third party. Told couldn't get correct part..they didn't exist. Yet main dealer confirmed it did. Had diagnostic at main dealer and confirmed £810 to put right... Already paid £,844 for unnecessary work already. Car unsafe to drive for 2 weeks. Put in complaint and sent video and photographic evidence to customer care who did not respond just passed on to area manager. who basically called me a liar . The manager and technician had covered their tracks with lies. I can prove im not a liar as phone calls are recorded. I have video of unsafe work. Husband there for face to face conversations so have another person to confirm. I had an exhaust held on by silicon. Area manager said bring in new exhaust and they will fit it .. yet on Kwik fit website it says it's not their policy to fit parts brought in by customers . Don't know where to go now to escalate ..plus there's defamation of character. Having repair done by main dealer costing £810 for parts. I feel so upset and abused and it's been the most distressing upsetting experience. They should be shut down . They are criminals and they say I'm a liar. Disgusted doesn't come close.