So disappointed in the customer service :(
I wanted desperately to love this brand after watching live try ons on Facebook- I gave their plus range a try hoping the online advice was accurate. Unfortunately it didn’t fit and nothing else in their range will suit. I reached out to explain my predicament but the company were adamant they would not give me a refund. So now I have a credit voucher for a range I can’t wear. Ultimately my mistake- but I’m really disappointed in Lilac & Mila for being so uncaring and inflexible and I’m annoyed I had recommended the company to people before this experience. I won’t be doing that again!
4 years ago
Lilac & Mila has a
4.7
average rating
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2,448
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