I've been trying to manage a booking and cancel for a refund for the last 10 days. It refuses to recognise booki g ref and email. When I diddle the old booking still no option to change move dates of flights for another choice of parking dates Had no human response. Dreadful to get hold of. I'll.never book with them.again and am trying to get mp to look at the communication issue. They have premium.phone lines. Emails just sending back automated responses saying will contact me within 7 days ...never happened . So am out of pocket and have to pay elsewhere and try claim this back via my mp s intervention