I was quoted £240 for my iPad Air, which I duly sent off to Mazuma. A few days later they emailed me to say they thought my screen had white dots on it and therefore they were reducing the valuation down to £40. I have used that iPad every single day for the last year and a half and it has absolutely no damage whatsoever. None. It's immaculate, with no white dots. So I think Mazuma are up to no good. To make matters worse, I declined their offer and was advised I would be sent my iPad back. 20 days later and I still haven't had it back. Have I been scammed? Have Mazuma just kept my iPad? Have I lost it entirely? It's looking that way. My last three emails have all gone unanswered too. I would avoid this company if I were you.