I sent two IPhones to Mazuma, an 11 and an SE. While I have no issues with the price I got for the 11, it’s the iPhone SE that has caused all the issues, as according to Mazuma it wasn’t in the package, it had mysteriously vanished. Mazuma pointed to the carrier straight away, who then launched an investigation, the carrier were able to share the photo taken at delivery to Mazuma, which I confirmed was the package and in the same condition it left me. I then called Mazuma who told me that there was nothing they could or would be prepared to do, in fact they told me that they accepted no responsibility for the missing handset what so ever, basically if it’s not the carriers fault tough. Stay away from Mazuma, they are not to be trusted.
1 year ago
Mazuma Mobile has a
4.2
average rating
from
2,007
reviews
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