Pleased with the online ordering process, competitive pricing and the quality of the product but very unhappy with the delivery. As requested the driver rang to say he would be with me in a few minutes. I stood in my doorway to wait for him. I saw him approaching and about 50 meters away from where I was and without bothering to look for the address he turned and reversed into a parking bay and drove off. I had to call him and ask him to come back. I explained that my husband had taken our grandson to school, he said that’s okay it’s a kerb side delivery. He unloaded a pack of 4 x 4200mm lengths of Bullnose MDF skirting board, I asked if I would be able to lift it, his reply was “if you split the pack then maybe” but it might break. Being a 71 year old women suffering from sacroiliac joint dysfunction and arthritic hips, I didn’t think I had much chance of bending, lifting 13ft+ of skirting board and carrying it 20 meters to my front door.