I got a good deal on an iPhone 12 price-wise but Mobiles.co.uk customer service leaves a lot to be desired. I ordered my phone then got an email to say it was out of stock and I’d have to wait for new stock to come in. I phoned up to find out what was going on and eventually was told that there was stock and it could be sent out that day. Good result but inconvenient that I had to phone up. Whilst I was on the phone, the person I spoke to said that the iPhone 12 only comes with a USB-C charger lead and no charger, and that it doesn’t work with old Apple USB-A chargers. The person sold me a Belkin USB-C charger for £18, which was added to my order. My phone arrived the next day, which was good. But when I opened the box, it only came with a USB-A lead and charger! I’ve been told that to return the Belkin charger, I’d have to cancel the entire order, including returning the phone as well. So now, not only do I have another USB-A charger that I don’t need, but I’m also stuck with a USB-C charger that I can’t use because I don’t have a USB-C lead! Infuriating to say the least. I think that I have been mis-sold the Belkin charger and that it was a bit underhand of the representative to give me misleading information because I never needed it in the first place. I’m happy with my phone but everything else was a bit poor.