I'm done stressing myself out and spending hours each day writing emails to customer support just to have a dozen different customer service reps using the SAME EXACT NAME! Daniel Santos will be the only rep you ever speak with even tho there's no way possible it's really the same person... 3 MONTHS, 2 SEPERATE ORDERS, ONE EVEN BEING US TO US DOMESTIC, 104 EMAILS BACK AND FOURTH, AND STILL HAVENT RECEIVED EITHER OF MY ORDERS! I took ALL my support emails and transfered them over to a Word Document & PDF so I can deal with this later because I'm so over this... 137 PAGES OF EMAILS! 65% from me and 35% from "Daniel Santos" support. The kicker is that 30% out of the 35% of emails I received from support were IDENTICAL COPY AND PASTE REPLIES! I know for a fact that ModafinilXL DOES NOT READ THE CUSTOMERS SUPPORT TICKET AND EMAILS because we literally went back and forth, me telling him that it's been nearly 3 months and I have yet to receive my US to US order and my second order has been in customs for close to a month! I would spend hours writing detailed responses starting off by begging him (or who ever the agents are behind the same same) to PLEASE READ MY ENTIRE EMAIL! All they do is read the subject & pull a reply from their customer service manual and paste it in! Every single email responses was "I know you are in a rush to receive your order, but we take safety over speed when it comes to shipping. You have nothing to worry about, your both of your orders will arrive shortly. US customs can take up to 14 days before passing your order through. YOU CAN ALWAYS PLACE A US TO US DOMESTIC ORDER OF YOUR LOOKING FOR FAST DELIVERY... " LIKE WHAT?!? I can't even begin to express how many time we specifically talked about my one order BEING US TO US AND HOW I PAID NEARLY TRIPLE THE AMOUNT JUST TO HAVE IT DELIVERED ASAP!! AFTER 3 MONTHS & OVER A 100 EMAILS, YOU KNOW DAMN WELL THAT MY ONE OF MY ORDERS IS US TO US! The response id get was "Don't worry, I understand you are in a rush to receive your order. I can ASSURE you that your order will arrive shortly. US customs can hold your package up to 21 DAYS (oh now it conveniently changed?!) Even tho I literally have screenshots of you saying after 14 days, if it's still in customs, we will reship your order. ModafinilXL does offer US to US DOMESTIC shipping if you would like to place a new order. US to US shipping will be delivered within 7 days." THE WEBSITE SAYS 3-4 DAYS!. There's so much more I could go on about but I'm sick to my stomach from dealing with ModafinilXL FOR THE PAST 3 MONTHS! $700+ spent and I'm literally back to square one! Oh yeah, also get this. I finally got a response 2 days ago asking me if I would like a refund or my orders reshipped. I SPECIFICALLY STATED "IF THE REFUND PROCESS IS GOING TO TAKE LONGER THAN 24 HOURS, THEN I DONT WANT A REFUND. I NEED THESE ORDERS SHIPPED OUT ASAP. SO IF THE REFUND PROCESS IS GOING TO TAKE LONGER THAN A DAY, JUST RESHIP MY ORDERS INSTEAD..." I RANDOMLY RECEIVE A TEXT, YES A TEXT (CANT RESPOND BACK THO) SAYING MY 2 ORDERS HAVE BEEN REFUNDED AND I should see them in my bank within 2 - 30 DAYS!!! LIKE WHAT IN GODS NAME ARE YOU DOING MODAFINILXL?! you used to be so good with customer service and now ( I WARNED THEM THAT I DONT WANT TO DO IT, BUT I WILL GO PUBLIC WITH REVIEWS ABOUT WHAT YOU GUYS HAVE PUT ME THROUGH. I WILL PUBLISH THE PDF CONTAINING THE EMAILS FROM YOU THAT ARE FILLED WITH BOLD FACE LIES. I.E., I ORDERED MODAXL USPS because the IP versions are trash. They are available and IN STOCK ON THE WEBSITE, BOTH US TO US AND FROM INDIA TO THE SORTING HUB IN FRANCE. EVEN IN THE DESCRIPTION OF IT STATES "THIS BRAND is U.S.P for quality..." )! Then the rep starts trying to lie to me and said " we stopped carrying U.S.P VERSIONS" SO I took a screenshot of them being IN STOCK AND A WAY HIGHER PRICE THEN THE GARBAGE I.P versions and sent it to him and asked "oh ok. You guys stopped selling them, yet you still have them in stock, you still have USP in the description and your still charging customers more money for a version you don't even have??? He\she, idk anymore, then ignored me for a week and closed my support ticket. So I opened a new one with tons of screenshots and screen recordings. All of a sudden, they do have them but only from India. So once again I go to the website and take the screenshot of ModaXL US to US domestic IN STOCK AND FOR SALE! Then I really started getting 100% irrelevant responces, back to "don't worry your orders will arrive very soon. Customer can hold your package up to 30 days... We do offer US to US shipping if you would like to place a domestic order..." LMFAO, THE ONLY THINF I CAN DO TO KEEP MYSELF FROM GOING CRAZY IS TO JUST LAUGH. MODAFINILXL USED TO BE GOOD. KEY WORD IS USED TOO! NOW??? IT SEEMS LIKE THEY ARE TRYING TO SCAM AS MANY PEOPLE AS POSSIBLE BY SHOWING A TONS OF DIFFERENT KINDS OF MODAFINIL/ADRAFINIL BUT THE ONLY THING THEY SHIP OUT, IF THEY ACTUALLY SHIP IT, ARE THE WORST ULTRA GENERIC, 50 CENTS A PILL, MODVIGIL BY SIGNATURE LTD. REGARDLESS OF WHAT YOU PAID FOR! I'm trying to end this but feel like I need to get the truth out there. Here another thing. They text me that both my orders have been refunded right? Yet I only received one refund email for the cheaper order! There's nothing about my US to US order being refunded! Plus why are the option to the questions below missing "NEVER DELIVERED" AND "Seized by customs! I clicked an option by mistake and now I can't unselect it! Just know that " was my delivery on time?" Real Answer: never delivered.... Who made the delivery? NO ONE DID! HOW MANY DAYS DID THE DELIVERY TAKE?: 3 plus months and still not delivered! How did you communicate with the company?: THERE IS NO LIVE CHAT OR TELEPHONE! Ok I'm done for now, it's time to go leave more reviews on trustpilot, help, reddit, etc. Also just so you know ModafinilXL, I'm placing a US to US order as soon as I submit this. ModaXL USP IS IN STOCK! You have a guarantee on your page that order submitted and payments cleared before 5 pm UTC (8 PM EST) WILL BE SHIPPED OUT THE SAME DAY, NOT SHIPPED A LABLE CREATED IN THE SYSTEM.... IT SAYS SHIPPED OUT! ALSO US TO US IS 3-4 DAYS DELIVERY! NOT SHIPPED OUT BUT DELIVERY! IM WILLING TO DROP ANOTHER 600 BUCKS AMD PAY WITH BITCOIN, ETH or Zelle so the payment is processed very fast. Im going to be screen recording this entire process so I can add it to my 130 plus page PDF of useless customer service messages that set me back even further that square 1. I'm at like negative square 5 considering how I've been waiting 3 months and out 750 bucks for the next 30 days... And that's If both my orders were refunded like was said. EVEN THO I SAID DO NOT REFUND AND JUST RESHIP IT! there I left my review. Now add 60 additional pills to my order as guaranteed!