Used to use these all the time but have to say over the past 6 months or so I’ve had a combination of cards just never turning up and now gifts just not arriving that have been paid for (Prosecco and chocs). Either just the card shows, or nothing shows! When challenged on live chat as the generic message response on here tells you to, you’re called a liar and not resent the items that didn’t show. Also got sent two of the same card without the gifts paid for. Moonpig, sort yourselves out! Have been using funky pigeon and thoughtful an awful lot more just recently. I may just be one customer, but if all customers are experiencing the same you’re in trouble guys!