A woeful service at best , I listed my car on Saturday and this in itself was an ordeal as the app doesn't work properly when I finally got the pictures uploaded (you) have to phone Motorway and they then run through the information provided. Now I am under no illusions that the car I am selling was perfect , it was the family car so it was going to have the odd mark here and there but within minutes of being on the phone to one of the agents at Motorway the quoted price had been reduced by £500. I received an email quoting the new sale price and replied immediately stating that I wanted to go-ahead. I then heard nothing for 5 days and chased after receiving another email to say we need to discuss your listing please contact us , at which point Motorway emailed to say ''sorry your email wasn't picked up regarding wanting to go ahead but on the email sent to me you could clearly see the email trail and my email clearly stating that I wanted to proceed was visible. Their advertising slogan is totally miss-leading and if I was you I wouldn't bother. Motorway don't get you any more money for your car and in fact the Autotrader valuation came in nearly a £1000 more. Save yourself the time and effort and find a local independent car dealer and deal with someone face to face rather than this lot who really don't know what they are doing.
1 year ago
Motorway has a
4.3
average rating
from
1,204
reviews
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