Utter waste of time. Initial value quoted was consistent with eg. Parkers and early interaction slick and encouraging. But then: Process of uploading photos was tedious and time consuming. Urgent, demands for V5 and licence upload but no facility to do so. Then, they listed the car under the wrong reg number. Then, out of their so called 6.5k eager dealers, just one derisory offer. Tried to persuade me to negotiate up from this stupidly low price. I said put it back in to auction. Oh no, that won't work. Out of their so called daily auction, they make only one listing on one day, then withdraw the vehicle. Advice on the phone. We will re-list it in 3 weeks time. Very frustrating. Don't believe their trust pilot reviews; probably false and paid for. No apology. No help whatsoever. Feels cynical, like organised crime. They guy paid to fob me off was very good at it. That says it all. Sharks.