Anonymous
I recently had a disappointing experience while trying to sell my car through Motorway. Here's a summarized account of the events: 1. I listed my car for sale on Motorway. 2. I was offered a satisfactory deal, which I accepted. 3. The dealer, AZI Motors LTD from Wales, and I agreed on a 2pm pickup. 4. I received a missed call from the dealer at 12:30pm and returned the call at 1:30pm. 5. The dealer informed me that the transport they arranged arrived early and left without the car, holding me responsible. Consequently, he sought to renegotiate at a significantly reduced price. 6. I spent the next 30 minutes on the phone with the dealer who was insistent on haggling for a lower price, despite me not being at fault. In conclusion, I suspect that the dealer never actually dispatched the transport and was attempting to secure a better deal by renegotiating outside the price agreed upon with Motorway. It's concerning that Motorway, serving as an intermediary, allows such negative experiences to occur. Instead of facilitating a smooth transaction, I ended up wasting half a day, awaiting a resolution from Motorway's team. This entire process turned out to be more time-consuming than listing on platforms like Auto Trader.
7 months ago
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