Not the best experience. Firstly over the phone they said that I did not have full service history because it was not serviced during COVID. Which was not possible. I was told this is the Motorway policy. Yet I see my old car been sold and advertised as having full service history. 2nd I noted that 1 rim had a mark. She then turned around and said all of them have marks. Which was impossible because I just had one of them repaired. Bidding price was £2700, they then came to look at the car and tried to offer me lower than the Motorway guide price of £2425.00. Then to find the vehicle is been sold for £4100.