I have found the whole process trying to sell via the Motorway traumatic! Firstly hey overpriced my car to advertise with them, then when it didn’t sell, asked me to reduce it. Then I accepted an extremely low offer to sell fast as I had put a deposit on another vehicle. The dealer who came was really late and I felt uncomfortable. Once I said I wouldn’t reduce it any further (he already had all the details of the vehicle and its mileage etc) I didn’t want to sell to him. He also pointed out that there was no spare wheel and the models mainly don’t come with one (it has an emergency repair kit). I found the whole experience with Motorway awful. Overpriced my car valuation in the first place and the dealer was less than professional. I have now sold my car - not through the Motirway, never again, I have part exchanged it with a reputable dealer for another vehicle. What a waste of time with them!