We recently purchased two products from Nathan James – barstools and bookcases – and we couldn’t be happier! The quality of both items is beyond amazing. They arrived exactly as described on the website, with the color matching perfectly. Each piece was incredibly easy to assemble, and the craftsmanship is outstanding, especially considering the reasonable pricing and frequent sales. The delivery was quick, and we were impressed by the durability and design of the items. We are already planning to make future purchases from Nathan James and have recommended their products to friends and family. While one of the bookcases arrived with a slight scuff on a shelf, I reached out to their customer service, and Susana was an absolute pleasure to work with. She was prompt in responding to my inquiry and offered several options to resolve the issue. She kept me updated throughout the process, from shipping to delivery, ensuring that everything was taken care of. I’ve never experienced such fantastic customer service, and I’m incredibly grateful for Susana's attention to detail and dedication. We will definitely be purchasing from Nathan James again – top-notch products and stellar service!