I ordered a bed frame with a mattress and paid £30 for next day delivery as I had moved to a new place and needed to do my child’s room up. Despite paying the next day delivery charge the first time, my order was delivered to my billing address ! I then had to email to cancel the order which wasn’t an easy thing to do as they couldn’t deliver it to my shipping address. I then had to make another order and again paid the hefty next day delivery charge which I think is absolutely disgusting. I received my bed frame and the mattress is still missing. It has been a week and the customer service team seem to just be taking this lightly. My child now is sleeping on the floor. What is the point of having a next day delivery option. There’s only one way to get into contact with these guys and even that, they reply 2 days later! There’s no tracking system and even after making an account with them whilst ordering I am unable to track anything because the website just doesn’t seem to work. I will never recommend this site to anyone. They are not helpful at all. And the next day delivery charge is ridiculous!! I paid £30 to get half of my order the next day. Pathetic ! If I could give this company a 0 star I would.
3 years ago
noaandnani.com has a
3.6
average rating
from
108
reviews
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