I don’t even know where to start! Terrible company terrible service!
Ordered a bed on a buy now pay later, it was not, they straight away took the money from my account! I emailed which they ignored, I then emailed again straight away saying I no longer wanted the product, they also ignored this, they then went on to send the product anyway with still no communication which I had said I no longer wanted charging me £30 for this delivery. When it turned up the box was damaged, and yes boxes get damaged in transit however this had been ripped open and sellotaped back together, I emailed again with pictures saying I cancelled this order and it needed to be collected, then they finally got back to me just repeating themselves saying that I would have to pay for it to get posted back! This is still going on now! They are just ignoring my emails! I ordered and cancelled this order on the same day (Saturday) it arrived Tuesday with no communication given to me, it’s now Friday and they are replying to my emails maybe once a day! I still have not been refunded and the product still has not been collected! I am completely disgusted with this! DO NOT buy from this company this product was £210 so not cheap! Quick enough to take your money but not to give it back when there is a problem, I’m so annoyed, I cancelled the product straight away so it shouldn’t even be on my property let alone the company having the cheek to try and charge me to send it back
2 years ago
noaandnani.com has a
3.6
average rating
from
107
reviews
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