We have ordered multiple items from Noa and Nani. Generally their products are good but if you get an issue it is impossible to resolve it with them. We ordered a mid sleeper bed for our daughter with a tower and slide. As we unboxed it we realised a part was missing so the tower cannot be constructed correctly. We tried to contact them to get the part sent but it’s impossible to find a contact email to message them. We filled out the contact form multiple times in the last few weeks and have never received a response. So we are lest with an unfinished bed for our daughter. It would be so simple resolved if they allowed you to contact them easily. It seems they are great if your stuff is complete and undamaged but if you get a problem then you are on your own with defective goods and no comeback.