Beware of Origin Broadband. An absolute catastrophe of an internet provider. Beware of Origin Broadband. An absolute catastrophe of an internet provider. Key points: - Advertised speeds was totally false and unattainable. - Internet connection dropped out all the time. (2x a day or more) - Call centre support is all outsourced to overseas - Call centre failed to provide adequate fixes despite a 2 hour testing which was emailed to provider for no follow-up. - After I switched company, my problems were solved - Origin 'supposedly' quoted me for a 24 month contract, and charged a $300 fee for cancellation. Although my quote has no mention of this. - After switching to a different provider, all my internet problems were fixed. Full review: After moving into a new home and joining Origin for electricity and gas, we were offered an internet plan bundle at $50. Subsequently, when accepting the offer and joining afterwards - they said that they could only give it to us at $80 as prices had increased in october. On the first day of the service, my router was configured incorrectly and unable to connect to the internet. Tech support later figured out that the default settings on the router were incorrect. That wasted an entire day of work. In the following week, we experienced frequent dropouts and constant problems with the internet. I was frequently interrupted at laggy VC meetings and common streaming services were totally unusable. My partner and I decided to switch the internet to a new provider, which subsequently fixed all our problems on a plan that was virtually identical. Origin then told us we need to pay a $300 cancellation fee, as the quote was for a 24 month internet service. Despite this, the original email we were quoted for had no mention of this, and especially was provided to us at a lower price ($50). What an absolute joke of a broadband company. Stay away from Origin Broadband.