Placed an order of Rebo swing and slide set to be delivered in 7-10 working days. Received nothing during this time, contacted to find out where my ordered was, no reply. Received an email to say the slide was not in stock but they would send an alternative. A delivery for half the order was made after 2.5 weeks, over a month on and am still waiting for the rest of the order. They never reply to emails or phone calls. A simple email confirming when I would receive the rest of my order would have sorted this issue, or at the very least an email acknowledging my complaints!! I have now requested collection of the partial order and full refund, have also done this through the bank due to the fact I highly doubt I’ll get a reply to my refund request. Will never order from them again, a huge disappointment from what I thought was a genuine company.
3 weeks ago
Outdoor Toys has a
4.8
average rating
from
4,626
reviews
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